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Frequently Asked Questions:

1. Do I need to be home to sign for the delivery?

What if I'm not home? a. Someone age 21 or older must be home to sign for the delivery. If you are not home, the delivery carrier will make 3 delivery attempts. If you may not be home, you might consider sending your wine to a business address. For faster delivery, we ask that you ship your wines to a business address.

2. How does Wine Shopping Network ship my wine orders?

a. Wine Shopping Network will ship wine orders to you using FedEx.

3. Are there any restrictions on the type of address Wine Shopping Network can ship to?

a. By law, alcohol cannot be shipped to PO Boxes or APO/FPO addresses. We prefer shipping it to a business address.

4. How long does it take to get my shipments?

a. Depending on where the order is being shipped to and the shipping option you select, orders will take as few as 1-7 days to arrive at their destination.

5. Does Wine Shopping Network ship all year round?

a. Wine Shopping Network ships year round, though we do not ship on major holidays or on weekends. Additionally, in the event of extreme weather conditions (i.e. heat and/or cold), Wine Shopping Network reserves the right to delay the release of shipments in order to maintain the high quality of wines at the time of arrival.

6. What if there is something wrong with the wine (i.e.: broken in transit)?

a. Please call us and we'll get you a replacement. If there is evident carrier damage, you can let them know upon delivery. Then call us and we will replace it for you. Please see all our Return Policy.

EBay Wine Buyers: If you are about to buy or bought delicious bottle(s) of wine through eBay, please read the following paragraph carefully: Wine Shopping Network is participating in a closed category of wine sales on eBay. As a participant in this category, Wine Shopping Network had to be pre-approved by eBay prior to listing wine on the website. For more information about wine sales on eBay, please click here [link to http://pages.ebay.com/help/community/wine.html ).